# Why do I get this error: "❌ Error occurred while checking wallet (WE-1)"

This error occurs due to temporary technical issues:

* Solana RPC connection issues
* Server maintenance
* System updates
* Overloaded systems / high usage at the time

### How to fix?

Simply wait a few minutes and try your request again. These issues typically resolve quickly on their own.

If the error persists after multiple attempts over a longer period, feel free to check our status or reach out in our community support chat: <https://t.me/walletx_users>

📝Note: We constantly monitor our systems to ensure minimal downtime and quick recovery from any technical issues.


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