> For the complete documentation index, see [llms.txt](https://docs.walletx.bot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.walletx.bot/faq/frequently-asked-questions/why-do-i-get-this-error-error-occurred-while-checking-wallet-we-1.md).

# Why do I get this error: "❌ Error occurred while checking wallet (WE-1)"

This error occurs due to temporary technical issues:

* Solana RPC connection issues
* Server maintenance
* System updates
* Overloaded systems / high usage at the time

### How to fix?

Simply wait a few minutes and try your request again. These issues typically resolve quickly on their own.

If the error persists after multiple attempts over a longer period, feel free to check our status or reach out in our community support chat: <https://t.me/walletx_users>

📝Note: We constantly monitor our systems to ensure minimal downtime and quick recovery from any technical issues.